Sources checked
Agent vs workflow: what is the difference?
Anthropic’s 2024 engineering essay distinguishes predefined workflows from systems that direct their own process and tool use.
| Fixed workflow | Agent-style process |
|---|---|
| Always read a log, summarize it, and return a checklist. | Inspect the page, choose relevant files or checks, and adapt to the result. |
| The sequence is set in advance. | Evidence helps determine the next action. |
What can an agent do with tools?
Tools connect the system to specific information and actions. A search tool retrieves pages; a file tool can inspect or edit documents. Access determines which actions are allowed.
How do you know the job is finished?
For a broken page, completion means the page works after the change. A confident explanation alone does not establish success.
How should you evaluate an agent?
Start with a job whose outcome you can recognize.
- Define the input and expected result.
- List permitted actions: read, edit, publish, or send.
- Decide how the result will be checked.
- Set when the agent stops or asks a person for help.
Common questions
Is every chatbot an agent?
No. A conversational interface alone does not show that a system chooses actions or uses tools.
Does more autonomy guarantee better results?
No. Judge the completed work, feedback checks, and supervision required.
What to remember
Ask what the system can do, how it checks the result, and where its responsibility ends.
Sources & further reading
How this story was made
Written by Kristian Kostov with AI assistance and checked against the linked sources. Company performance claims are attributed to the company. Analysis reflects AiLookout’s interpretation; we have not independently tested the products discussed. Cover photography is illustrative and does not depict the specific announcement or product.
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